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3000 Roane State Hwy Harriman, TN 37748
865-882-6327
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Our Policies

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Full payment is require at the time services are performed. For your convience, we accept cash, all major credit cards and personal checks.  Financing may also be available through Care Credit.  For more information on payments please visit our Payment Options page. 

Prescriptions Refills

Please allow sufficient time for Roane Veterinary Hospital to process, approve and refill your request.  All prescription medications must be authorized by one of our veteriarians.

Roane Veterinary Hospital will not accept faxed requests from any online Pet Pharmacy for medications.

Your pets' safety and health are very important to us.  This is why our office has decided not to accept faxed prescriptions.   Please read the information below from the FDA.  If you still wish to continue to order pet medication through an online Pet Pharmacy our office will provide a hadwritten prescription.  You may pick it up at our office and then submit the prescription to an online Pet Pharmacy. 

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Purchasing Pet Drugs Online: Buyer Beware

Consumer Update

Internet sites that sell pet drugs may be reputable pharmacies.  However, others are fronts for businesses breaking Federal, State, and sometimes, International laws.  Illegal online pharmacies may sell medicines that are counterfeit, outdated, mislabeled, incorrectly formulated, or improperly made or stored.  These medicines may no contain the actual drug, or the correct amount of drug, may contain contaminants, may not work as well due to age or being stored in conditions that were too hot, cold, or humid, and may not have the proper directions for use.  If you are unhappy with ordered products, illegal online pharmacies may fraudulently leave you with no way to get you money back.  In the end, you may find buying prescription pet medicines online costly to you pet's health and you wallet.  Pet owners who purchase drugs from these companies may think they are saving money, but in reality, they may be short-changing their pet's health and putting its life at risk. 

Whenever your pet needs prescription medicines, your veterinarian is your best, most reliable source, because your veterinarian:

  • Physically examined your pet and knows you pet's medical and treatment history
  • Knows which medicines are safest for your pet
  • Educates you about potential side effects associated with your pet's medicines
  • Shows you how to properly use the medicines prescribed for your pet
  • Stores prescription medicines in the clinic according to label directions, and uses current, unexpired medications.

Appointments 

The staff at Roane Veterinary Hospital prides ourselves in accommodating  our clients with the best possible service.  We strive to keep our appointments running on schedule to minimize long wait times. 

Please contact our office at least 24 hours in advance to cancel your appointment so we may accommodate another patient that may need to be seen.  We appreciate your understanding.

Veterinary Topics